4.9 stars on Google. Here are 57 reviews from patients of Dr. Russell's office, word for word.
Everyone is so helpful, friendly and professional. I made an appointment with Dr Russell for a second opinion for my prism prescription & WOW! So glad I did! Thank you Julie for suggesting him. It’s been a while since I could do close up work this comfortably. The new prescription has already made a huge difference. I would also like to thank Emily and Muhammad for all their help and their sense of humor. It makes all the difference in the world when staff show sensitivity, humor, professionalism and caring. Thank you Julie, Emily and Muhammad, and Dr Russell, as well as those in the lab behind the scenes. You’ve made a huge difference in my vision.
Lou-AnnAlways a great experience in the past 5 years that we have been going. We get a professional, comprehensive eye exam there yearly and buy our RX glasses there. ALWAYS a good experience with all staff. They do lots of in-house services in their on-premise lab.
JamieThis probably the best Eye Center I’ve ever been to. Great selection of frames, glasses, even progressive, are ready in an hour or so. The folks are very attentive, knowledgeable, and very helpful and friendly. Thanks everyone!!
FrankFirst time at Hindsight. Julia assisted me with prices and specifications. My eye exam with Dr. Russell was stellar. He explained all procedures clearly and without rushing. Mohammed took additional measurements. This store even used my own frames. When I went back to pickup my new glasses,the new lenses and their measurements put a big smile on my face! What a big difference from my 2 year old glasses. Everything is sharp and clear. I can even hear better (lol). Don’t hesitate. Now I see why this eyeglass center is so highly rated. Go for it. Highly recommended! Thank you Hindsight!
EgbertEmily was amazing! She met us at the door and fixed 3 pair of glasses with a smile. We love it here and will be back. I will be switching my doctor to Dr. Russell for my next visit and they have 2 new customers!!
GinaWonderful experience! Staff was pleasant and helpful. I know I’ll get the highest quality care consistently. Fun fact: they haven’t increased their prices in 20 years! Highly recommend. Nuff said.
StacyIncredibly efficient and well organized. I just needed prescription sunglasses from my out of state doctor’s visit earlier in the year. I had them in just over an hour at a very reasonable price. I would recommend Hindsight to anyone.
SueI am thrilled with my new glasses from HindSight in Pinellas plaza. From the walk in greeting, the eye exam and personal touch with picking the right features to order, they were wonderful!
AndreaAt the suggestion of a neighbor, I stopped in hoping to get my glasses fixed. Even though they were purchased elsewhere and the repair was more involved than we initially thought, they persevered and got me back in business quickly. The staff was very friendly & professional. I will be back!
AliceI felt very well taken care of by the doctor. He was very professional. I was able to get my eyeglasses there. The service was great!
PapoHadn’t had an eye exam for four years and also needed updating for my reading glasses. Hindsight offered a quick appointment and the most thorough eye exam I have ever had. Thank you. Excellent communication and informed explanation of test results. Quick replacement of lenses too, using my existing frames. Couldn’t ask for more.
LarryI dealt with a wonderful person named Ladonna. I was not satisfied with the glasses I purchased and she was so patient with me until I was completely satisfied. I had to purchase another pair and she was so kind and helpful and above all patient with me. I highly recommend Hindsight and especially Ladonna.
AnnedaI work in I.T. and had difficulty looking at my computer monitor. I went to Hind Sight Eye Care for their expertise. I left with two different pairs of glasses; one for vision and a great pair of Oakleys. The staff is very knowledgeable in all fields of Eye Care and were patient and thoughtful. I’m never going anywhere else except Hind Sight Eye Care!
AliThe doctor at this location is outstanding. He definitely explains things and does a thorough exam. I was very impressed. The reason for the one star are the glasses. I paid for the progressive lens, the best ones they had. I don’t know if it’s because the measurements that they took were wrong (pd). The height of the reading measurement was wrong, or they were simply made incorrectly, But I can’t wear them. when I walk the ground is way higher than it should be…
NVery kindly fixed my sunglasses quickly and at no charge. Very nice people here with a great building.
AidenI definitely recommend this place. They helped me in an emergency with breaking my glasses and needing them back right away. Everyone was very professional and very courteous.
TerryFantastic service by Dr Russell. I got an appointment within a week. The same day service was more than I expected. In a hour I had new lenses in my frame. I’ve never experienced such wonderful and same day service. I was renting in The Villages of Florida for 2 months when my vision got cloudy. So pleased with results. All at a reasonable fee.
AlfredKNOWLEDGEABLE, FRIENDLY PEOPLE THAT PROVIDED ME WITH NEW PRESCRIPTION & GLASSES IN 2HOURS. NEVER HAVE I BEEN MORE PLEASED WITH A COMPANY,
TedFirst time customer Great experience! I went to get new lens and left a very happy customer! The frame selection was great with all the latest styles at a very affordable price. I worked with Julie who went above and beyond in the service I received. I recommend highly to get your new glasses at HindSight!!The Villages!
kathleenThey know how to get it done right from the get go. Timely, courteous and make the small fitting adjustments very well.
MichaelStaff is very pleasant and helpful. Doctor is very detailed and explains everything so you can easily understand. My glasses we made within 1 hour I highly recommend this eye Doctor office.
BobbyAs this was my first visit to Hindsight, I experienced great success. Dr. Russell greeted me, reviewed my health & eye health with me. The exam was done efficiently and I moved onto the care of staff member, LaDonna. We discussed glasses choices and moved onto the purchase. It was a surprising pleasure that the glasses cost far less than expected…
DonnaBeautiful glasses to choose from. I asked for help finding something in the style I like, and I went with the frames they recommended for me. They really got my style and picked a flattering size and shape for my face. They also had the glasses done so fast! Normally, at my place back home, I have to wait 1-2 weeks, but they had them done in an hour!
RebekahNo question for the best eye exam, Complete check up of your eyes, and a honest opinion as to what you need or dont need and never a mention of buying glasses at HindSight and a perscription given to you with the Doctors results for you to get glasses where ever you choose.
HendersonI love the staff at Hindsight. They are knowledgeable and friendly. The exam is always pleasant and stress free, no long waits. They help me make good choices for lenses and styles and are considerate of my budget. I also love how they fix my glasses free of charge when I bend something the wrong way or they start to sit wrong on my face. I happily recommend them.
PaulaI love this group. They have always given me quick and undivided attention. And recently, when I broke two pair of glasses just before a big trip, they were so helpful in getting my new glasses ready before I had to leave. And the quality?
DI found this place as a new resident because of the highly rated reviews on Google. I was impressed from the moment I walked in the door with excellent customer service that has persisted through an eye exam and the purchase of several pair of glasses.
MarkGreat customer service, great selection of frames, very professional and all around a full service optical store. I was fitted by an optician and Ladonna paid attention to detail when fitting me. I am very appreciative for their expertise. Highly recommend! Also, my progressive glasses were made in an hour since they have a lab on site which was key to my decision to try them. I am glad I did!
SusannaHaving just moved to The Villages I didn’t know who to go to to have my wife’s and my eyes examined. Upon checking the internet I chose Hindsight based on others recommendations and boy am I glad I did. From the moment we walked in the door until we left we were treated like family. The staff and Doctor Russell were very professional and I would highly recommend this practice. What a great experience.
RobertHindsight just plain did a good job. The exam was one of the most comprehensive eye exams I have ever received. My prescription was handled quickly and with friendly service. In my case, I had my new lenses installed (including a new frame) the next day. I will continue to work with Hindsight.
JohnOrdered two pair of glasses and both were done within 3 hours of my appointment – impressive. Very professional and polite group. I rate their customer service right at the top. By the way, I love my glasses which is the most important aspect right
TimThe staff is so kind and helpful. The appt was quick ! My son’s school referred us to them for my son an eye exam (paid for by a sponsor) we were expecting for the exam to be covered , but did not think the glasses would be paid for as well. As we were going over the cost of the glasses , a gentleman ( possibly the owner or manager ) came over and said that it was all going to be taken care of at no cost to us at all. We are so extremely grateful for hindsight & I highly recommend them ! Knowledgeable , helpful ,& SO kind !
TVery professional and cheery. One of the best experiences l have had. They were friendly, courteous, and very helpful. Would definitely go there again. The doctor gave me one of the best examinations l had. Because they have a lab on the premises l walked out wearing my new glasses. This business is a definite PLUS for The Villages, but best of all it is golf cart excessable.
MarlisHindsight is my Eyecare home! The staff is always so kind and genuine. They are careful to make each customer feel seen and valued. I have loved every pair of glasses from them so far and am thankful for the investment they have made into me as a patient/customer. I HIGHLY RECOMMEND THEM TO YOU!
JessicaI could not be more pleased with HindSight Eye Care. I’ve used them exclusively for the last 9 years. The customer service, selection and treatment have been outstanding. Madonna is an absolute joy to deal with. She makes every customer/patient feel right at home.
vinova210My wife and I had our annual exam today at Hindsight. After taking the time to read the reviews, We decided to give them a shot. Doctor Russell was great. He told me things about my eyes that my previous optometrist failed to do. Thanks to Julie, that helped my wife and I through the process of choosing our frames and the rest of the staff along the way.
hookmdonoThis is the best office ever! I have been taking my son here through his teen years. They have always been so efficient and accommodating. Trust me my son has gone through a lot of glasses with losing them,, breaking them, and the dog chewing them! He has gone for visits with me driving the car, taking his bike, and finally going to his appointments alone driving his own car.
DebraWe are snowbirds from ND that are so impressed and pleased with Hindsight, we wait until we get here to get our eye exams and glasses each year. The staff is amazing and so helpful, we have worked with LaDonna for the last four years, she is so kind, professional and knowledgeable in every aspect of her job, a joy and pleasure to work with. We are so grateful during routine eye exam the Dr. found an irregularity and referred us to a specialist that performed laser treatment that prevented serious consequences. The specialist was impressed Dr. caught this. We will continue to come here for all our vision needs and highly recommend Hindsight to all.
CharlotteGreat experience! Super good customer service, everybody was super pleasant and helpful. Lots of frames to choose from, and after my initial appointment my glasses were done within a few days.
KatyCould not have been better from beginning to end of my appointment. Welcoming, friendly and knowledgeable staff. Exam was very thorough and I was able to get my new glasses the same day!! Will definitely recommend Hind Sight to anyone in need of an eye exam and/or glasses!
AnnToday was my first visit to HindSight. I didn’t have any expectations going in. I just knew they carried a line of glasses that I liked. I was greeted and helped immediately. And they listened and helped much more than any other optical store experience I have had in my many years of buying glasses
KayI had a very good experience with HindSight Eye Care. I called to make an appt. for an eye exam and the person I spoke with seemed very kind and caring. My appt. went well and I feel the doctor did a thorough job. I asked for help in choosing my new frames and the people there were all very nice and I was pleased with the help I got. Overall, everyone at HindSight was a pleasure to deal with.
JackieJBought my glasses here a few months ago and have had them adjusted three times and still not right. My wife asked why I keep squinting and told her it was the glasses so went back to my old pair and these now sit in my dresser drawer!! Update: Abraham the store manager reached out to me and Mohammed took great care in redoing the lenses and I have been wearing them daily since then with no problems at all. Thank you for reaching out to me and correcting the issues. Great Customer Service.
JohnVery helpful and professional while helping me pick out new frames and lenses. Staff made sure the fit was perfect when the glasses were delivered at the time promised. They have been consistently excellent over the years I have been a customer here.
WillThe staff is caring, considerate, knowledgeable & very helpful when choosing frames & fitting the glasses. My experience with LaDonna was absolutely rewarding. The last 2 pair of glasses have been correct right from the beginning. The most comfortable I’ve ever experienced. Thank you so much. Happy you’re here to serve us in The Villages!
JeanneThe best Eye experience I have had in my 52 years. Made my progressive glasses in house in less than one hour, didn’t know that was possible. Only reason I give 5 stars is because 10 is not an option. Dr. Very personable and, thorough. Great experience. Terry
TerryWe travel fulltime and are currently staying for a month in the Villages. We wanted to take advantage of that block of time to get our eyes checked. Online, Hindsight had good reviews and I was able to schedule our appointments online. The staff was friendly and professional and the eye doctor performed a thorough exam. He also explained things in an understandable way. Pricing was reasonable. Overall, this was an excellent vision exam experience. Definitely somewhere that I would return in the future if we were in the area.
LynnePicking out glasses has always been difficult for me. But Abraham and the rest of staff were beyond helpful and efficient that I was in and out in a jiffy and so happy w my new glasses. They really know their business. Very impressive.
LindseyNo question I will definitely be a regular and recomend hindsite for great service, great selection, and a great experience. What a relief to have my new prescription filled for glasses and contact lenses as well as fitted the same day. Stop reading and make the call now !
DougGreat svc. Ordered glasses with current prescription & they were ready in less than 24 hrs. They helped me pick out frames, lenses, & dark tint. They r absolutely perfect & I would recommend them for sure. A++++
DavidBuying a new pair of glasses is not always easy. My experience in Hindsight has always been pleasurable thanks to the entire staff. Four pair of glasses later I can truthfully say LaDonna Olson has been great in helping me find the right frame for my face and personality. She is genuine and friendly . Highly recommend Highsight.
BarbMohammed helped me out tremendously. i went to them(whose out of my insurance network-no i didn’t do the research first, i was just eager to get better glasses and fast) and he got me in and out so quick-i was on my lunch break-, helped me out with what fits best in my small budget and he just really made me feel great about coming here. i’ve never had customer service as great as he did. a HUGE thank you to him!
TiffanyHad a great experience. Staff is really helpful/ knowledgeable and the eye doctor was very thorough. Even received my glasses the same day, I would definitely recommend HindSight Eye Care.
JoshuaMy vision is very sharp, clear and incredible with contact lenses. Thank you for helping me with my vision for my life. Now I can see my dreams literally. Lenses changed my life.
JohnExtremely knowledgeable,efficient, and friendly staff. Would highly recommend.
PamHindsight Eye Care is professional, courteous and a true value! We will make sure we tell all our friends and neighbors about the wonderful experience we had doing business with them.
GilbertThe people at Hindsight were very helpful in assisting me with finding a new pair of glasses. They also adjusted my existing glasses to fit better. I have always had good service with them and recommend them.
MaryReviews are copied from the practice's Google listing (the office also trades as Hindsight Eye Care).
| Monday | 9:00 am – 5:00 pm |
|---|---|
| Tuesday | 9:00 am – 5:00 pm |
| Wednesday | 9:00 am – 5:00 pm |
| Thursday | 9:00 am – 5:00 pm |
| Friday | 9:00 am – 5:00 pm |
| Saturday | Closed |
| Sunday | Closed |
Wheelchair-accessible entrance and parking at every office.